KFM strengthens endoscopy services with new state-of-the-art facility and outstanding quality accreditation
KFM has marked two major milestones for endoscopy services across South East London, with the opening of a new Endoscopy and Diagnostic Centre (EDC) at Princess Royal University Hospital (PRUH) and continued recognition of the highest standards within its decontamination services.
The new Endoscopy and Diagnostic Centre officially opened in June 2026 and has been designed to help meet growing demand for diagnostic and treatment services. The KFM-owned facility includes six treatment rooms, six outpatient consulting rooms, a dedicated decontamination suite and separate male and female recovery areas, alongside dedicated training and classroom facilities for staff.
The development represents a significant investment in healthcare infrastructure and was supported by teams from across KFM. Between March 2024 and March 2026, approximately 4,000 items, worth £1.8 million, were procured to equip the centre, while KFM's Procurement and Logistics teams worked closely with colleagues to coordinate the successful transition into the new facility.
The centre is expected to support quicker diagnosis and treatment for thousands more patients each year, improving access to vital endoscopy procedures used to investigate a range of conditions, including cancer.
Alongside the opening of the new facility, KFM's Endoscopy Decontamination Service at Denmark Hill has achieved an exceptional result in its latest ISO 13485 surveillance audit. The internationally recognised standard assesses quality management systems for medical devices, and auditors found no non-conformances and no opportunities for improvement.
The audit identified a well-established and effectively implemented quality management system, supported by experienced staff, strong operational controls and a culture of continuous improvement. Particular strengths highlighted by auditors included risk management processes, environmental monitoring, supplier oversight, infrastructure management and the end-to-end traceability of endoscopes.
Preeya Bailie, Managing Director of KFM, said: "The opening of the Endoscopy and Diagnostic Centre is a fantastic achievement and demonstrates what can be accomplished through strong partnership working and a shared commitment to improving services for patients. Combined with the outstanding audit result achieved by our decontamination team, it highlights the expertise, dedication and professionalism of colleagues across KFM who play a vital role in supporting patient care every day."
Lindsay Ramsey, Technical Operations Manager for Decontamination Services at KFM, said: "Successfully passing our ISO 13485 surveillance audit with no non-conformances and no opportunities for improvement is an exceptional achievement. It demonstrates the team's commitment to maintaining the highest standards of quality, safety and regulatory compliance, ensuring we continue to deliver a reliable and effective service for patients and clinical teams."
Zara Martin, Head of Technical Services at KFM, added: "This recognition reflects the commitment and professionalism of every member of the team. Achieving this level of assurance whilst supporting the transition into a new facility is something everyone involved should be incredibly proud of."
Together, these achievements strengthen KFM's ability to support high-quality endoscopy services across South East London, ensuring patients benefit from modern facilities, robust safety standards and teams committed to continuous improvement.